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Privacy Policy

A legal disclaimer

At ReLo Care Homes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or services.

What Data We Collect

We collect information to provide you with the best possible experience. This may include:

  • Comments: If you leave a comment on our site, we collect the data shown in the comments form, your IP address, and browser user agent string to help with spam detection.

  • Media: If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

  • Contact Forms: When you fill out a contact form, we collect your name, email address, and any other details you provide to respond to your inquiries.

  • Cookies: If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These cookies last for one year and are for your convenience so you don’t have to fill in your details again.

How We Use Your Data

We use your data to:

  • Respond to your inquiries and provide information about our services.

  • Improve your experience on our website.

  • Detect and prevent spam or unauthorized activity.

Embedded Content

Our website may include embedded content (e.g., videos, images, articles) from other websites. This content behaves as if you visited the other website directly, and they may collect data, use cookies, and monitor your interaction with the embedded content.

Data Retention

  • Comments: Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.

  • User Accounts: For users who register on our website, we store the personal information they provide in their user profile. Users can see, edit, or delete their information at any time (except usernames).

Your Rights Over Your Data

If you have an account on our site or have left comments, you can:

  • Request an exported file of the personal data we hold about you.

  • Request that we erase any personal data we hold about you (excluding data we are obliged to keep for administrative, legal, or security purposes).

Data Sharing

  • We do not share your data with third parties.

  • Automated spam detection services to screen visitor comments

Security

We take the security of your data seriously and implement measures to protect it from unauthorized access, alteration, or disclosure.

Changes to This Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

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